FAQ

  • What is your refund policy?

    A full refund, minus the $10 administrative fee, will be issued for students cancelling prior to the start of the first class session. If cancellation is made prior to the date of the second class session a refund, minus the $10 administrative fee and the prorated cost of the first class, will be issued. There are no refunds after the second class.

    Class Student Minimums:

    There is a 6 student minimum for a class to run. If the class registration does not meet the minimum you will be given a full refund.

  • Do you offer make-up classes?

    Unfortunately, we are unable to allow make-ups for missed classes, as it makes it challenging for us to ensure a safe ratio of students to instructors in each class. Please check your schedule and be sure of your commitment before you register.

  • Does Red Nose University offer opportunities to be in a production?

    Yes, periodically RNU will produce shows for the public where students of all ages will have the opportunity to perform in a full theatrical clown and physical comedy show. Participation is audition based and reserved for our best students. Any current or past student can audition.

  • Do I need to stay and wait while my child is in class?

    No, the parking lot at the back of the Dorothea Loub Dance Place building is easy for students to be dropped off and picked up before and after class.

    For those who want to stay nearby, there are benches throughout the building where you can wait for your child as well as The Lot Café just outside our doors. Or within walking distance, you can grab food and drinks at Public Market

  • Am I allowed to sit in on my child’s class?

    Parents or visitors are not allowed to sit in on their child's class, however we do have a last day class showcase where your family is invited in to see what your child has been learning.

    You can stay nearby. There are benches in the hallway just outside of our door, as well as throughout the building. You can also go to The Lot Café that is just outside our doors. Or within walking distance, you can grab food and drinks at Public Market.

  • Still Have Questions?

    We're here to help! Please feel free to email us at RedNoseUniversity@gmail.com